We ship to all Australian customers from our Head Office in Melbourne, Victoria.
Please check our Order Processing Times mentioned in the item description, this may vary on different items.
If for some reason we are out of stock of an item on your order, we will ship you the balance of the order and generally put that item on back-order/pre-order for you (provided we are likely to receive more stock of the item) or we will refund you for that item (if we are not likely to get it back in). You will be notified about these issues (if they arise) via email or telephone by our customer support team.
We offer a flat rate of $12.99 shipping to any Australian address for all orders placed via the website, if the total value of the order is under $250.
This flat rate $12.99 shipping service is via standard Australia Post eParcel.
If your order is over $250, then we ship your order complimentary. Again, this is all done through regular Australia Post eParcel.
Standard eParcel Shipping - Estimated delivery (after warehouse Processing Times) trackable through Australia Post
VIC: 1-2 business Days
NSW/ACT: 3-4 business Days
QLD: 4-6 business Days
NT/WA: up to 11 business Days
TAS: 3-4 business Days
SA: 3-4 business Days
Please contact us should you require Express post.
Express Postage costs are extra and passed on weight of the item.
Please take into account we do have different processing times on different items.